FHA Loan Officer Training - 3 Power Tips For Writing Effective Credit Explanation Letters

Loan officers who have lost their subprime goldenproblem won't happen again and exactly what they
goose are streaming into FHA loan origination. Theirhave changed in their life to prevent it from doing so.
FHA loans are being turned down left and right byThen have them explain why they feel the underwriter
frustrated underwriters who can't believe such junkshould reasonably expect them to be able to make
was put on their desk.the payments.
I'm about to place in your hands one of the mostDon't skip any of those points. Once the borrower
powerful tools there is to make sure you get yourunderstands what is needed, let them put it in their own
loans approved by FHA underwriters - the ability towords.
excel at packaging a loan submission.Many loan officers tell their borrowers to keep their
First things first. These tips are worthless without theexplanation letter short. Don't fall into this trap. Make
proper foundation. Here it is: Make sure you have asure the borrower explains everything in tedious detail
borrower who really deserves a loan!to the point that anyone who picks up that loan file 10
I know loan officers think everyone who wants ayears from now can easily understand why this
home deserves a loan as long as there is any way toborrower ended up being approved.
squeeze them into the guidelines. Use common senseHere's a bonus tip: To satisfy the underwriters who
though. Make sure you really do believe someone willdon't like to read, always include your own cover letter
be able to make the payments before you go out ofin the submission file briefly summarizing the borrower's
your way to get a mortgage approved for them.credit explanation and adding your own interpretation
Don't use the typical excuses so common during theof which compensating factors the underwriter should
mortgage boom years that you "aren't their parent" orconsider.
"it's up to them to know whether they can make theWhen you structure the explanation part of your file
payments" or "they'll just go on to someone else." Thethis way, you are helping the underwriters make the
loan officers spouting those excuses are a primedecision without having to figure out on their own how
reason that today you are having to fight tooth and nailthey are going to justify it. This makes them more
to get loans approved that were once easy to close.comfortable giving you an approval with fewer
I'm not telling you all your customers must have pristineconditions.
credit. I am saying you should not be helping deadbeatsTip Number 3: Document the borrower's credit
who haven't changed their habits, but want a homeexplanation and solution.
because "they are tired of throwing their money awayThis is the extra punch even experienced loan officers
on rent." Market yourself better and find the peopleoften leave out, but it is the step which can take you
who really did have an unexpected problem ruin theirabove the level of the average loan officer into the
credit and who have learned their lesson. Remembercategory of miracle worker in the eyes of your
FHA will cut you off from the program if you allow tooborrower and their real estate agents.
many deadbeats through your filter anyway.Get some documentation to prove the borrower's
With that in mind, here are 3 power tips for writing ancredit explanation is true and that their explanation of
effective FHA credit explanation letter.how they have changed things is true. I know this
Tip Number 1: Don't write the credit letter. Let theinvolves extra work for you and for the borrower. It is
borrower put it in their own words.worth it. If the borrower had a medical problem get
Probably not what you were expecting, but this is verysomething from the doctor, or include bills in the file. If
important. A perfect letter put together completely bythe borrower was laid off, include a copy of their
the loan officer can easily be detected by thetermination letter or evidence of receipt of
underwriter and it will hold less weight when they seeunemployment benefits. If the borrower said their
it. Allow the borrower's own words and ownproblems occurred because they had no medical
personality to make their way into the letter.insurance, prove they have it now. You get the idea.
Tip Number 2: Don't leave the borrower completely onOf course the borrowers often have difficulty finding
their own to write the letter.this type documentation. That's why the average loan
Most loan officers still simply give the borrower a list ofofficer never gets it. Push them. It doesn't take much
derogatory accounts and ask them to explain them.documentation to add considerable punch to your
Don't do that. Give your borrower the proper guidance.case that the loan should be approved.
Tell them what you expect from them.Every day I talk to loan officers crying over turned
Sadly, the average high school graduate today isdown files that should have been approved. The
functionally illiterate when it comes to the task ofcommon element in almost all of these cases is that
putting together such a letter. You are doing goodthe loan officer left it up to the underwriter to figure out
people a disservice when you leave it all up to them.why the loan should be approved. To avoid extra
They could probably do a fine job of explaining itwork which might be wasted, loan officers submit the
themselves if they were speaking directly to theloan hoping it will slip through without having to provide
underwriter and the underwriter could ask follow upthis documentation. Underwriters don't have time for
questions. That doesn't happen anymore, so you mustthis. When you put them in this position their answer will
help them get it right from the beginning.be to turn the loan down or approve it with
After the borrower explains the details of the situationapproximately four thousand conditions of approval.
which caused the credit problems and you haveTimes are difficult in the mortgage industry today. The
informed them that it is a crime to lie in this instance,mortgage originators who survive will be those who
have them write out exactly why the problemfind a way to help the people other originators aren't
happened. Make sure they address and account forhelping. Becoming an expert on FHA loans can be the
every single negative item on the credit report nobest way for a loan officer to do that. Use these tips
matter how old or how insignificant it appears. Getto get more loans approved and get more referrals
them to explain in their own words why they feel thisfrom your happy customers.